Refund policy

Room of Rewards prides itself as a reputed personalized products company servicing customers with quality, innovation, and excellence. Customers appreciate that our products are of personalized nature and once made, they cannot be used by anyone else. Hence Room of Rewards accepts Replacements and Refunds if they meet the following criterion. 

Room of Rewards values its customer experiences very seriously and should there be a manufacturing defect, transit damage or any other shortcoming from our side, every effort will be made to meet the shortcoming by means of either Refund or Replacement. Please note that a package opening video is required to claim a refund. Refunds will be processed promptly based on the merit assessment by teamRoom of Rewards. For Replacements, kindly allow us the standard processing time of the product.

A customer requesting Replacement/Refund will send the request by email to : roomofrewards@gmail.comBusiness  along with your order number.